Quality Inn Union City US 51

We have stayed at this hotel about five times in the last decade. The location is excellent and it is near Reelfoot Lake, Tennessee which is an attraction in itself. It is right around the corner from Discovery Park, which is the best kept secret to us Northeners. For a chain hotel. The personal service is always exceptional, it is always clean and the breakfast is worth the stay!

Friendly helpful staff. Room was very clean and bed comfortable

Check in was a breeze & the only reason for one star. We walked right into our room(217) and walked right back out. There were fluids of some sort on the walls and the room reeked of mold. The shower was clearly stained and in rough condition and the carpet was absolutely disgusting. We ended up calling a different hotel and staying at it instead. This hotel is too expensive for its poor quality. It needs updated very seriously. Also, due to the broken stairs we were advised we would have to walk around the building to access the elevator. This led to walking through a dark alley type hall and I felt very unsafe.

Hotel rooms need to be upgraded.At least new sheets. Experience was good as well of tge hospitality, Mrs. linda was super sweet and so helpful to us made us felt right at home! The business just needs to invest in new sheets and pillows in my opinion. Other than that we had a nice stay!

Hotel and room were clean, room smelled fresh. Towels and sheets clean. What I didn’t realize when booking was that the rooms open directly to the outside. There is no central entrance. Not a great idea for a person traveling alone or women. We were placed a the farthest back area adjacent to a run down vacant lot. Everything worked out fine but I don’t think I would stay here again.

Stayed 3 nights. Hot breakfast was decent (meat, eggs, biscuits and gravy, make-your-own fresh waffles, and all the normal cereals and juices), and the coffee was good. Everyone was super friendly, and helpful whenever we needed something. Room was in good shape, and nice and clean, with an AC unit that was controllable to the temperature we wanted. Shower had good, hot water, and plenty of water pressure. Pool was outside, and rather small, but very clean, and we were glad it was there. We went swimming on Friday evening, expected the pool to be crowded, but we had it to ourselves! And the common areas (even outside) were clean enough to walk barefoot to the pool, though we didn't - we brought shower shoes with us. Other than one light bulb in one 2-bulb lamp being out, the only sign of poor maintenance was the desk chair - it had Naugahyde peeling off, but it was still somewhat comfortable (I guess desk chairs may be the last items on the upgrade list!). The bed was definitely "firm" which is good for me, but my wife likes a slightly softer bed, so she had a bit less comfortable sleep than I did. The grounds and facility seemed well-kept and in good shape. We did not use the weight room, but it was there. If we're ever in the area again, we would definitely stay there again. It's set up like a motel (parking right by your room door), but FEELS like a Hotel. I would rate it at 9 or 9.5 out of 10.

This was a clean, comfortable, and convenient place to stay while on a road trip. The clerks were friendly and the lobby was large. Room was good.. Bed and shower were fine. I didn’t see any bugs. Only negative was the carpet. Like most hotels like this, it needs cleaning or replacement. The sink area looked newly remodeled. Breakfast had the full range including eggs sausage gravy biscuits yogurt cereal oatmeal coffee juice and apples. No bananas. Large eating area. With TV. This is a two story hotel with outside entrances so we were able to park right outside our room. I would stay here again.

Good customer service! Friendly Staff! Very clean room and comfortable mattress! We would definitely stay there next time!

The pictures and curtains had mold on them. My child's feet were black after walking on carpet.